https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/ https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/ https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-3125999/explanation/ https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-3125999/explanation/ ALL INFORMATION ABOUT THE LIBRARY CARD CAN BE FOUND ON OUR WEBSITE ALL INFORMATION ABOUT ILL CAN BE FOUND ON OUR WEBSITE https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-3119754/rates/ https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-3119754/rates/ ALL INFORMATION ABOUT THE RATES CAN BE FOUND ON OUR WEBSITE https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-3042553/contact/ https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-3042553/contact/ CONTACTRADBOUD UNIVERSITY LIBRARYErasmuslaan 36 Postbus 9100 6500 HA NIJMEGENE-mail: webwinkel.ub@ru.nl Chamber of Commerce number: 41055629 https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-3120835/general-terms-and-conditions/ https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-3120835/general-terms-and-conditions/ GENERAL TERMS AND CONDITIONS General Terms and Conditions of Sale of the Radboud University Library Web Shop, having its registered office in Nijmegen, the Netherlands Version valid as of 1 July 2020Article 1. General 1.1 For the purposes of these general terms and conditions of sale `Radboud University Library Web Shop’ refers to the library web shop of Radboud University Nijmegen, Erasmuslaan 36, 6500 HA Nijmegen (Chamber of Commerce Number 41055629). 1.2 These general terms and conditions shall constitute part of any offer made by Radboud University Library Web Shop and any agreement concluded with it in so far as is not explicitly derogated from them in writing. 1.3 These general terms and conditions shall also govern any agreement entered into with Radboud University Library Web Shop for the purposes of whose execution the latter needs to engage any other party. 1.4 The application of a Client’s general terms and conditions is explicitly rejected. 1.5 In the event that there is a conflict between the provisions of these general terms and conditions and an agreement, the latter shall prevail. 1.6 Should any part of these terms and conditions be void or nullified, their other provisions shall continue to apply in full and the parties shall have a duty to make an effort to adopt a replacement provision in close consultation with each other, which shall approximate the purpose and purport of the original provision(s) as far as possible. Article 2. Offers and conclusion of agreements 2.1 All offers shall be free of obligation unless Radboud University Library Web Shop explicitly stipulates otherwise. 2.2 An agreement (for supply and procurement or otherwise) shall be concluded by virtue of an order being placed through the Radboud University Library Web Shop website followed by the latter’s acceptance of it. Any order placed through the Radboud University Library Web Shop website shall be automatically confirmed by email. 2.3 Radboud University Library Web Shop shall be entitled to decline an order or to make its fulfilment subject to certain conditions. In the event that an order is not accepted, Radboud University Library Web Shop shall notify the relevant customer accordingly within ten (10) working days after it has been received. 2.4 A customer shall be deemed to have consented to these general terms and conditions of sale in full by placing an order. 2.5 Any addendum, amendment and/or any other arrangements shall only apply provided that the parties agree to same in writing. Article 3. Prices and price increases Unless otherwise stipulated, all prices shall be stated in euros including value added tax (VAT). Article 4. Delivery 4.1 Where a service is procured, it shall be provided as promptly as possible (subject to the provisions of Article 5 of these terms and conditions) after the relevant order has been despatched and has been placed on the account concerned. 4.2 Subject to proof to the contrary, the duty of Radboud University Library Web Shop to effect delivery shall be fulfilled as soon as Radboud University Library Web Shop offers the service provided to the customer. 4.3 A delivery time stipulated by Radboud University Library Web Shop shall be indicative. Failure to meet any delivery time shall not confer entitlement to compensation on any customer. Article 5. Delivery times Under no circumstances may a delivery time mentioned by Radboud University Library Web Shop be viewed as a material deadline. A term for delivery shall only commence once all of the requisite details are in the possession of Radboud University Library Web Shop, following which the latter shall endeavour to arrange delivery by no later than within five (5) working days. Article 6. Cancellation 6.1 Radboud University Library Web Shop shall be entitled to suspend compliance with its obligations or to cancel the relevant agreement in the event that the relevant customer fails to comply with their obligations pursuant to the agreement concerned or to do so fully or on time. 6.2 Radboud University Library Web Shop shall also be entitled to cancel an agreement in the event that any circumstances occur which are of such a nature that it cannot reasonably be expected to remain in force as is. 6.3 In the case of a consumer purchase of a service provided pursuant to an order placed with Radboud University Library Web Shop within the meaning of Section 7:5 of the Civil Code the relevant customer shall be entitled to cancel the order within a period of seven (7) working days without citing reasons for doing so, unless explicitly agreed to otherwise. This period shall commence at such time as the service ordered has been provided. In the event that a customer fails to return a service provided to Radboud University Library Web Shop after the expiry of that period, its purchase shall be final. Before proceeding with a return, a customer shall have a duty to notify Radboud University Library Web Shop accordingly within a period of seven (7) working days following its supply. A customer shall be required to show that the service provided has been returned on time (by no later than fourteen (14) days after its supply), for example, with the aid of proof of postal delivery. The return of any service that has been provided shall occur at the relevant customer’s risk and expense. A service must be returned in its original packaging (including any accessories and accompanying documentation), its condition being as new. In the event that a service obtained by a customer is used, encumbered or in any way damaged, entitlement to cancel within the meaning of this clause shall cease to apply. Subject to what is stipulated in the foregoing sentence, after inspecting the service which has been returned and received, Radboud University Library Web Shop shall immediately confirm cancellation of the sale and shall ensure that the full purchase price is refunded to the customer free of charge within thirty (30) days after safe receipt of the entire return consignment. 6.4 Entitlement to cancellation, as mentioned in the foregoing clause, shall only refer to the service provided. Article 7. Force majeure 7.1 Radboud University Library Web Shop shall not have a duty to comply with any obligation towards a customer in the event that they are prevented from doing so as a result of any circumstances which are not due to culpability and for which they are not liable pursuant to the law, a legal act or generally accepted principles. 7.2 In addition to what is stipulated in this respect in the law and case law, for the purposes of these general terms and conditions of sale, force majeure is deemed to refer to any cause of external origin, whether foreseen or not, over which Radboud University Library Web Shop is unable to exercise any control but as a result of which it is unable to comply with its obligations. Article 8. Conformity, warranties and right to complain 8.1 Radboud University Library Web Shop warrants that any service provided will comply with the relevant agreement, the specifications mentioned in the offer concerned, reasonable requirements in respect of durability and/or usability, and any provisions of the law and/or government regulations applicable on the date on which the relevant agreement was concluded. 8.2 A customer shall have a duty to ascertain whether a service provided complies with the relevant agreement when it is supplied. In the event that this is not the case, the customer shall be required to notify Radboud University Library Web Shop of this in writing – citing grounds for same – as soon as possible but at any rate within fourteen (14) working days after delivery or at any rate when it was reasonably possible to detect this. Once it is shown that a service provided fails to comply with the relevant agreement, Radboud University Library Web Shop shall have a duty to make changes accordingly. Article 9. Payment Unless otherwise agreed, payment of the amount owed to Radboud University Library Web Shop shall be made through i-DEAL, Creditcard or with the aid of an internal project code. Article 10. Retention of title All of the services provided by Radboud University Library Web Shop pursuant to an agreement shall remain the latter’s property until all of the amounts which the customer owes for the services provided in accordance with that agreement have been paid. Article 11. Intellectual property rights Unless explicitly agreed to in writing, all copyrights and other intellectual property rights to any service provided by Radboud University Library Web Shop shall be vested in the latter and/or its suppliers. Article 12. Governing law All offers presented by and agreements entered into with Radboud University Library Web Shop shall be solely governed by and construed in accordance with the law of the Netherlands. Article 13. Complaints 13.1 Any complaint concerning the execution of an agreement must be described clearly and comprehensively, and must be submitted to Radboud University Library Web Shop within the appropriate time after the customer has detected the defect in question. 13.2 A reply shall be provided in response to any complaint that is submitted to Radboud University Library Web Shop within a period of fourteen (14) days as of the date on which it is received. Where it can be foreseen that a longer period of time will be required to deal with a complaint, Radboud University Library Web Shop shall reply to it within a period of fourteen (14) days, giving notice of its receipt and providing an indication as to when the customer concerned may expect a more detailed answer. https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-5382298/privacy-statement-radboud-university/ https://www.radbouduniversiteitsbibliotheekwebshop.nl/en_GB/c-5382298/privacy-statement-radboud-university/ PRIVACY STATEMENT RADBOUD UNIVERSITYApplicabilityThis privacy statement applies for the processing of personal data by Radboud University[1]. Radboud University respects your privacy and ensures that your personal data are processed in accordance with currently applicable laws and regulations. The privacy policy applied by Radboud University has been laid down in the Radboud University Regulations for the protection of personal data. The Radboud University privacy statement is meant to inform you, by reference to your relation with Radboud University, which personal data are collected by Radboud University, for which purpose they are collected and on the basis of which principles they are collected, how your personal data are processed, which rights you have when your personal data are processed and who you can contact if you have questions or requests concerning your privacy. In the cookie statement you will find more information on how we deal with the data of website visitors. Privacy statement per categoryYou can click to access the statement relevant for the processing category you would like to have some more information on. The following (sub)privacy statement are available; they are relevant for the processing of: ∙ personal data of prospective students; ∙ personal data of students and course participants; ∙ personal data of alumni; ∙ personal data of applicants; ∙ personal data of (former) employees (intranet); ∙ personal data in the context of academic research; ∙ personal data of visitors to website and cookie statement; ∙ Privacy Statement Campus Detachering B.V. (secondment) ∙ Privacystatement photography and video What are personal data?Personal data are data that relate to an identified or identifiable natural person. The privacy statement applicable for your category explains which personal data may be processed per category. Processing purposesRadboud University only processes your personal data for specified, explicit and legitimate purposes. Without your consent, your personal data will not be processed for any purpose that is incompatible with this starting point. The privacy statement applicable for your category explains for which purposes Radboud University processes your personal data. Processing principlesRadboud University only processes your personal data if and in so far as at least one of the conditions referred to below is met: you have granted permission for your personal data being processed;the processing is required for the performance of a contract to which you are party, or it is required to take specific measures, on your request, before the contract is entered into;the processing is required to meet a statutory obligation we are subject to;the processing is required to protect your vital interests or the vital interests of other persons;the processing is required to perform a task carried out in the public interest or assigned to us by a public authority;the processing is required for the representation of our interests or a third party’s legitimate interests, except where the data subject’s interests or his fundamental rights and his fundamental freedoms that require the protection of his personal data should carry more weight than those interests, especially where the data subject is a child.Processing of special categories of personal data exclusively takes place if the conditions explicitly mentioned in the law have been met or if one of the grounds for exception applies that is referred to in the current data protection laws and regulations. The privacy statement applicable for your category explains on which legal basis the processing of your personal data may take place.Mandatory provisionWhen Radboud University requests you to provide personal data, we will make clear whether the provision of these data is necessary or mandatory and what the (possible) consequences are if the data are not provided. Our starting point is always that we do not process more personal data than necessary for the purposes described. Data exchange with third partiesIn specific circumstances to do with the performance of its tasks, Radboud University may provide third parties with your personal data. Radboud University does not provide any personal data to third parties who will use these data for their own purposes, unless Radboud University should be under a legal obligation to provide the relevant data or if you have granted permission to do so. The privacy statement applicable for your category explains whether in your situation data are provided to third parties. Automated decision-making and profilingAt this moment Radboud University does not use profiling in combination with automated decision-making. Retention periodThe privacy statement applicable for your category explains on the basis of which criteria the retention period is determined in your situation. Your data will not be retained any longer than necessary. If the relevant personal data are subject to a statutory retention period, Radboud University will comply with that. If the statutory and agreed upon retention periods should differ, we will observe the longer retention period. If you should want your personal data to be erased at an earlier stage, this could be granted in specific circumstances. Please refer to the heading ‘right to rectification and erasure’. Personal data securityRadboud University takes appropriate technical and organizational measures to secure your personal data against loss or any form of illegal processing. Measures that are applied in this context as much as possible include, amongst other things, encryption and anonymizing personal data, encrypted communication and confidential treatment of personal data. Your rightsRadboud University respects the rights that you have pursuant to current data protection laws and regulations. Below we give you some more information about these rights and how you can invoke them. Right of access; You have the right to verify which of your personal data Radboud University processes. Right to rectification and erasure; In specific circumstances, you are entitled to have your personal data rectified or erased if the data are not – or are no longer – correct or if the processing is – or is no longer – legitimate.Right to object; When Radboud University processes your personal data by reason of a legitimate interest or a task carried out in the public interest, you have the right to object to that processing. If you object to your personal data being used to inform you about Radboud University’s activities and similar processing (“direct marketing”), we will always honour this objection. In that case, your data will no longer be used for direct marketing. If you object to any other form of processing with respect to your personal data, we will verify if we can honour your objection. If your objection carries more weight than the interest we have in processing your personal data – and in continuing to do so, we will stop processing these data. If we are of the opinion that our legitimate interest to continue processing your personal data outweighs yours, we will explain our position.Right to restriction of processing; In specific circumstances, you also have the right to restriction of processing your personal data. This means that Radboud University temporarily “freezes” the processing of your data. You can invoke this right while waiting for the assessment of a request for rectification, if the data should have to be erased because the processing is unlawful but you should request restriction of processing instead of erasure, if Radboud University no longer needs the data whereas you still need these data for legal proceedings – or the preparation of legal proceedings – or pending the assessment of an objection. Right to data portability; If Radboud University processes your personal data on the basis of your consent or an agreement entered into, you have the right, with respect to these data, to receive (in return) the data you provided us with digitally, in a commonly used format. You are then free to transmit these data to any other party.Withdrawal of consent; If Radboud University processes your personal data on the basis of your consent, you usually have the right to withdraw your consent. We will immediately stop the processing. Withdrawal of consent has no retro-active effect. Any processing that has taken place up to that moment will, therefore, remain lawful.Exercising the rights referred to aboveIf you want to invoke one of the rights referred to above, you can contact the Data Protection Officer (www.ru.nl/personen/sarelse-r/) or send an email to myprivacy@ru.nl. Radboud University does not charge any costs when you exercise the rights referred to above – except where rights are abused.TermsIn principle, Radboud University will respond to your request within a month. If answering your question should take more time, which we hope will not be the case, we will inform you about this within a month. The complexity of the requests and/or the number of requests could lead to the response time being delayed by a maximum of three months. IdentificationRadboud University may request further proof of identity when you file a request. We apply this rule to prevent personal data being provided to the wrong person or being changed incorrectly and to prevent any changes in the way in which those personal data are processed by us. In order to be able to handle your request as efficiently as possible, we ask you to present your ID. Balancing individual interests involved in a requestRadboud University would like to point out that the rights described above do not constitute absolute rights. Specific circumstances may lead to a specific request not being honoured. We will assess each request on an individual basis. In the event we cannot honour a specific request, we will explain why not, stating reasons. The right to object to the use of data for direct marketing purposes is an absolute right, unsubscribing for possibly commercial forms of communication will in any event be honoured. SupervisionData Protection OfficerRadboud University has a Data Protection Officer (DPO). The DPO supervises compliance with the data protection laws and regulations and advises Radboud University on the data protection laws and regulations. The DPO is independent. The DPO reports directly to the Executive Board. Furthermore, the DPO is the contact person for questions concerning privacy, both for you, as a data subject, and for the supervisor. For requests with respect to exercising any of the rights referred to above, you can contact the DPO office by email via: myprivacy@ru.nl. If you should have any questions or complaints about this privacy statement or our privacy policy, you can contact the DPO office by email via: myprivacy@ru.nl.SupervisorUnder the data protection laws and regulations you can also file complaints with the national supervisor, the Dutch Data Protection Authority. You will find further details on the website of the Data Protection Authority: (www.autoriteitpersoonsgegevens.nl). Scope and amendmentsThis privacy statement was approved by the Executive Board on 9 May 2018 and it is applicable, together with the accompanying (sub)privacy statements, for all data processing as from 25 May 2018. Amendments in this privacy statement will be announced on this page at least one month before they take effect. Please visit this page on a regular basis to stay informed about how Radboud University processes your personal data. [1] Foundation Katholieke Universiteit, more specifically Radboud University (Chamber of Commerce registration number 41055629), established in Nijmegen.